Privacy Policy

Last updated: April 17, 2026

This Privacy Policy describes how RevRecoup ("we," "us," "our") collects, uses, and protects information when you use our platform and services.

1. Information We Collect

Account information: Name, email address, company, phone number, and role.
Account / debt data: Information you submit about debts you place with us, including debtor contact information and amounts owed.
Communications: Messages exchanged through our platform, email correspondence, and call logs.
Usage data: Log information, device details, and activity within the platform.

2. How We Use Information

To provide, maintain, and improve our debt recovery services.
To pursue recovery on accounts you place with us.
To communicate with you about your account, your submissions, and our services.
To comply with legal obligations and applicable regulations.
To protect against fraud, abuse, and unauthorized activity.

3. How We Share Information

We share information only as needed to provide our services or as required by law:

With collectors and personnel assigned to your accounts.
With service providers (hosting, analytics, email) bound by confidentiality obligations.
When required by law, court order, or valid legal process.
To protect our rights, property, and safety, or those of others.

We do not sell personal information.

4. Data Security

We use industry-standard safeguards, including encryption in transit, role-based access controls, and audit logging. No system is perfectly secure, but we work continuously to protect the data you entrust to us.

5. Data Retention

We retain information as long as needed to provide services, resolve disputes, and comply with legal obligations. Account data may be retained after service termination to satisfy recordkeeping and regulatory requirements.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain information we hold about you. To make a request, email support@revrecoup.com. We will respond within a reasonable timeframe as required by applicable law.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand platform usage. You can control cookies through your browser settings, though some features may not work without them.

8. Children

Our services are not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes

We may update this Privacy Policy. Material changes will be communicated through the platform or by email.

10. Contact

Privacy questions? Email support@revrecoup.com.