Practical checklist

Debt evidence checklist Know what to gather before upload.

Use these practical checklists for B2B invoices, chargebacks, subscriptions, freight and logistics, wholesale, services, judgments, and cross-border receivables.

Almost worldwide recovery support Sanctions and local-law screening Submit debts online
Evidence by debt type

Build a file that can actually be reviewed.

Different debts fail for different reasons. Use the relevant checklist before you submit so RevRecoup can screen the account faster.

B2B invoice

Use when a business customer has not paid ordinary trade invoices.

Invoice and statement of account
Contract, quote, purchase order, or accepted terms
Proof of delivery or service completion
Payment reminders and promises to pay
Debtor legal name, billing address, and tax or registration details
Credits, refunds, partial payments, and dispute notes

Chargeback

Use when the customer kept goods or services after a card dispute reversed payment.

Order record and original payment details
Processor or platform export showing the chargeback outcome
Dispute reason code and amount reversed
Tracking, delivery confirmation, signature, or delivery photo
Refund, return, replacement, and support history
Customer identity, email, phone, billing, and shipping details

Subscription

Use for unpaid renewals, failed recurring payments, or contract-backed software accounts.

Signed order form, MSA, terms, or online acceptance record
Renewal notice, cancellation policy, and billing terms
Invoices and failed-payment history
Login, usage, or service-access records
Dunning emails and customer replies
Termination, downgrade, or dispute communications

Freight and logistics

Use for unpaid freight, accessorials, detention, demurrage, or delivery disputes.

Bill of lading, proof of delivery, and load number
Rate confirmation, tender, or broker-carrier agreement
Accessorial support, detention logs, lumper receipts, or demurrage records
Carrier, broker, shipper, consignee, and facility contacts
Tracking, delivery timestamps, and exception notes
Dispute history and short-pay explanation

Wholesale

Use for overdue buyer invoices from retailers, distributors, reps, or marketplaces.

Purchase order, invoice, and account statement
Packing slip, proof of delivery, and acceptance records
Buyer legal name, store name, resale certificate, and billing details
Rep notes, marketplace export, or trade-show order records
Return, credit memo, shortage, or damage history
Emails about payment promises or deductions

Services

Use for consulting, professional services, agency work, or project-based receivables.

Signed proposal, SOW, engagement letter, or online terms
Time logs, deliverables, milestones, or acceptance records
Invoices, retainers, deposits, and payment schedule
Change orders, scope discussions, and approval emails
Client dispute history and unresolved issues
Termination notices and final account statement

Judgment

Use when you already have a court judgment, arbitration award, or enforceable title.

Judgment, award, or enforceable title copy
Court, docket, case number, and date entered
Current balance, interest, costs, and prior payments
Debtor legal identity, addresses, aliases, and registered agent
Prior enforcement attempts and asset clues
Any bankruptcy, settlement, or stay information

Cross-border

Use when creditor, debtor, contract, delivery, or enforcement touches more than one country.

Governing-law, jurisdiction, arbitration, and service clauses
Invoices, contracts, and key documents in usable language format
Currency, exchange-rate, tax, and payment-route details
Debtor country, address, registration, and ownership details
Shipping, customs, delivery, and acceptance records
Sanctions, restricted-party, and local-counsel screening notes
Warm up the file

Clean evidence makes recovery decisions faster.

Name the debtor precisely

A legal entity, individual, store, platform account, or registered address reduces intake friction.

Explain the dispute

If the debtor objected, include their exact reason and the documents that answer it.

Preserve payment history

Credits, refunds, chargebacks, partial payments, and promises to pay affect the balance and strategy.

Have the documents ready?

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