Self-pay balances aging past 90 days
High-deductible plans pushed more balance to the patient. Your billing team can't keep up — and write-off rates climbed last year.
RevRecoup works alongside your patient financial services team. Self-pay, denied claims, payer underpayments — we resolve them under your brand, on contingency only.
The problem
By the time someone follows up, the invoice is already past 90 days — and recovery rates fall off a cliff.
High-deductible plans pushed more balance to the patient. Your billing team can't keep up — and write-off rates climbed last year.
Underpayments and denied claims need a human in the loop. Without one, they age out of the timely-filing window.
And your Google reviews. You need recovery that doesn't read 'collections' on caller ID.
How it works
We're built to be a low-friction extension of your finance team — not a six-month implementation.
CSV, QuickBooks, NetSuite, Stripe export — whatever's easy. We do the cleanup.
Email cadence, phone follow-up, dispute resolution. Your customers see your name, not an agency.
Live activity log per invoice. No black box, no end-of-month surprises.
Pure contingency. No setup fee, no monthly minimum. If we don't recover, you don't pay.
FAQ
We don't badge ourselves as collections. We work as your A/R extension, under your domain and signature, with the goal of preserving the relationship. No credit-bureau reporting, no legal threats, no brand damage.
Pure contingency. A percentage of recovered dollars only — no setup fee, no monthly minimum. The exact rate depends on portfolio age and size. We'll quote it on the intro call.
Forty-eight hours from signed engagement to first contact attempts. We've kept the onboarding deliberately thin — most clients are live the same week they sign.
SOC 2 controls in place, encrypted data transfer, NDA on every engagement, role-based access in your dashboard. We can sign your security addendum.
US-based recovery specialists, supervised by a senior A/R lead. No offshore call centers. Every account gets a named owner you can talk to.
Yes. BAA on every engagement. PHI is encrypted in transit and at rest, and only authorized personnel touch your data.
Yes. Our team works denials, requests reconsideration, and escalates to the appeals process where it makes sense. We do not replace your RCM team — we extend it.
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