Retailer chargebacks bleeding margin
Big-box retailers deduct first, ask questions later. Without a deductions analyst, 60-70% of invalid chargebacks stick.
RevRecoup works alongside your A/R and deductions team. Unauthorized retailer chargebacks, MAP-violation deductions, slow-pay distributor invoices — we resolve them under your brand, on contingency only.
The problem
By the time someone follows up, the invoice is already past 90 days — and recovery rates fall off a cliff.
Big-box retailers deduct first, ask questions later. Without a deductions analyst, 60-70% of invalid chargebacks stick.
Distributors stretch terms, then ghost the AP rep. By month four, your sales team is begging you not to put a hold on the account.
Co-op, slotting, and promo dollars deducted that don't match what you authorized. Without a reconciliation pass, real money walks out the door.
How it works
We're built to be a low-friction extension of your finance team — not a six-month implementation.
CSV, QuickBooks, NetSuite, Stripe export — whatever's easy. We do the cleanup.
Email cadence, phone follow-up, dispute resolution. Your customers see your name, not an agency.
Live activity log per invoice. No black box, no end-of-month surprises.
Pure contingency. No setup fee, no monthly minimum. If we don't recover, you don't pay.
FAQ
We don't badge ourselves as collections. We work as your A/R extension, under your domain and signature, with the goal of preserving the relationship. No credit-bureau reporting, no legal threats, no brand damage.
Pure contingency. A percentage of recovered dollars only — no setup fee, no monthly minimum. The exact rate depends on portfolio age and size. We'll quote it on the intro call.
Forty-eight hours from signed engagement to first contact attempts. We've kept the onboarding deliberately thin — most clients are live the same week they sign.
SOC 2 controls in place, encrypted data transfer, NDA on every engagement, role-based access in your dashboard. We can sign your security addendum.
US-based recovery specialists, supervised by a senior A/R lead. No offshore call centers. Every account gets a named owner you can talk to.
Yes. Retail-link, Vendor Central, and Target Partners Online are part of our standard playbook. We pull deduction detail, classify each line, and dispute the unauthorized ones.
No. We operate as your finance extension, on the deductions desk specifically. Sales and merchandising relationships are untouched — we never escalate outside your AP counterpart.
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